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Q : How do I get the EA when my payment is successful?
A : After you complete your purchase, you will get a download link or email notification from us automatically
Q : Can I use a demo account first?
A : Yes, you can start with a Demo Account and a real account.
Q : Will I get help in EA Installation?
A : Of course, you will get full help from our team support, and it’s free
Q : Should I use a VPS for my EA?
A : Yes, we recommend that you use a VPS so that EA can work smoothly continuously 7×24 hours
Q : Can this EA work at all brokers?
A : Yes, but we recommend that you use an ECN Broker
Q : Can I change the EA name and comment?
A : Yes, but this is only available in IB License, Personal License is not possible
Q : What is a personal license?
A : Personal license is an active license only for 1 real account and 1 demo account only (After you give your real account to Admin to register, you can’t change it forever)
Q : What is an IB License?
A : IB License is a license that can be used on all accounts without name and account number protection, so that in this type of license you as the licensee can create an activation code using the application that we include in the purchase package. Very suitable for those of you who are an IB (Introducing Broker)
Q : How long is the “IB License” active?
A : Active for 18 Months
Q : How long is the “Personal license” active?
A : Active for 15 Months.
Q : How should I pay?
A : You can pay using Bitcoin, or Wire Transfer / International Bank Transfer, after you make an order, details about payment will be sent to your registered email address
Q : Where can I see Bank Payment details?
A : Bank account details will be visible after you place an order, you can see them in your personal area
Q : How long will it take me to receive the product I purchased?
A : You will receive the product you purchased at least 30 minutes after we receive your payment (If you use Bitcoin as your means of payment, and three working days (Maximum) if you use Wire Transfer / International bank transfer)
Q : Will I get support after purchase?
A : We will provide priority support to registered clients,(Clients who have purchased our products)
Q : Will we get the latest updates when available?
A : There will be an update alert sent to the registered email address if an update is available, and only the owner of the personal license and IB license will get free update, and the license administrator does not get an update, because he has already got the source code
Q : Recommended VPS specifications?
A : VPS Recommendations and Specifications, For 1 MT4 Requires a Minimum RAM of 1GB and Dual core processor, With maximum PING to broker server 50 Ms
If you have further questions, please contact call center.